Refund policy

REFUND & RETURN POLICY

Last updated: September 14, 2025

At Timeless Magnetic Memories, we want you to be 100% satisfied with your purchase!

1. Returns & Refunds

• Because our magnets are made to order, we do not accept refunds.
• If you are not completely satisfied with your order, please reach out to us via email at timelessmagneticmemories@outlook.com so we can make it right. 

2. Damage and Issues

• Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong items so that we can evaluate the issue and make it right.